General Queries
Is Ostathi a credible platform?
Yes. Ostathi's credibility is built on three key pillars, ensuring a professional, secure, and high-quality experience for everyone. A Foundation of Educational Expertise: Ostathi was developed and is operated by UniHouse, a globally recognized ...
Who is considered a "Learner" on Ostathi?
A Learner is the official term for anyone who uses the Ostathi platform to gain new knowledge or skills. This single term includes both of our main user types: Students: Academic learners (typically in Grades 1 to 12) who work with our expert Tutors ...
Who is a "Student" on Ostathi?
A Student is any learner on the Ostathi platform who is seeking academic support for school-related subjects. Unlike a "Trainee" who focuses on professional or practical skills, a Student enrols in sessions with our expert Tutors to get help with ...
Who is a "Trainee" on Ostathi?
A Trainee is any user on the Ostathi platform who is learning a practical skill for their career, profession, or personal development. Unlike a "Student" who focuses on academic subjects (like school math or science), a Trainee enrols in sessions ...
Who is an "Instructor" on Ostathi?
An Instructor is the official umbrella term for any verified expert who teaches or provides training on the Ostathi platform. This single term includes both: Tutors: The academic experts who teach school subjects to Students. Trainers: The ...
Who is a "Tutor" on Ostathi?
A Tutor is a verified instructor on the Ostathi platform who specializes in academic subjects for Students in Grades 1 to 12. Tutors are subject-matter experts who provide one-on-one support to help students improve their grades, understand difficult ...
Who is a "Trainer" on Ostathi?
A Trainer is a verified instructor on the Ostathi platform who specializes in delivering practical, skill-based training for career and personal development. Trainers work with Trainees—professionals, adult learners, and anyone looking to gain new ...
What happens if I take my sessions off the platform?
Taking communication, bookings, or payments off the Ostathi platform is strictly against our rules because it removes all the safety and security measures we have built to protect you. While it might seem easier, working off-platform exposes both ...
What is Ostathi?
Ostathi is a leading online educational platform that connects learners with verified experts for both academic and professional development. Our platform provides a complete, secure, and easy-to-use environment for learning and teaching. ...
What do the subject names like “Math – G5” or “Science – G10” mean on Ostathi?
On Ostathi, each subject name includes a short postfix that indicates the grade level or qualification the subject belongs to. This helps learners and instructors easily identify the exact version of the subject they are teaching or learning. For ...
How should I enter my mobile number correctly on Ostathi?
When registering or filling in your account details on Ostathi, it’s important to enter your mobile number in the correct international format. This ensures that your profile, wallet, and payment features function properly. Here’s how to enter your ...
What does “Offline Session” mean on my dashboard? Does Ostathi offer in-person lessons?
No. Ostathi is a fully online learning platform, and all lessons take place virtually through our secure integrated classroom. If you see the term "Offline Session” in your dashboard, it’s just part of the system’s general layout — it does not refer ...
Why are lesson prices on Ostathi sometimes higher than traditional private tutoring?
Ostathi’s pricing reflects the quality, safety, and value built into every learning experience on the platform. While some tutors outside the platform may offer lower prices, Ostathi ensures a secure, transparent, and professional environment for ...
What is the Transaction Fee deducted when I request a withdrawal?
The Transaction Fee is a small processing charge applied whenever you request a withdrawal from your Ostathi Wallet — whether you’re an Instructor withdrawing your earnings or a Learner withdrawing a refunded balance. When you submit a withdrawal ...
Why does Ostathi charge a Service Fee?
Ostathi charges a small Service Fee to maintain high-quality operations and continuously enhance the user experience. This fee supports the advanced technology, safety features, and infrastructure that make Ostathi a trusted educational platform. It ...
Who is behind Ostathi Jordan?
Ostathi is operated and legally represented in Jordan by UniHouse Jordan, a leader in education and language assessment. UniHouse Jordan is the exclusive licensee of the Ostathi™ trademark, which is owned by UniHouse Global, based in the United ...