What happens if I book a session outside Ostathi?
If you choose to arrange or book sessions privately outside the Ostathi platform, you will unfortunately lose access to all the essential benefits and protections that Ostathi provides:
- No Platform Protection: You forfeit the security of our online payment system and the privacy and safety measures designed to protect your personal data and communication.
- Loss of Support and Dispute Resolution: Ostathi cannot offer official support, mediate disputes, or facilitate refunds for any sessions or transactions that occur off-platform. Our ability to assist with issues like Instructor no-shows, technical problems, or misconduct relies entirely on activities being conducted within the platform.
- Policy Violation: Engaging in off-platform bookings or communication violates Ostathi’s terms and conditions. Such violations could lead to consequences, including the suspension of your account.
Therefore, for your safety, financial protection, and to ensure you receive the full benefits of our service, all bookings and communications must remain strictly within the Ostathi platform.

Booking sessions outside Ostathi means the platform cannot protect your payment, provide refunds, or support you in case of disputes.
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