Do Transaction Fees apply when I withdraw my refunded balance?
Yes. If you have a refunded balance in your Ostathi Wallet and choose to withdraw it to your bank account or digital wallet, a Transaction Fee will apply.
This fee helps cover the secure processing of external transfers. The exact amount of the Transaction Fee will appear before you confirm your withdrawal request, and it will be deducted automatically from the total withdrawal amount.
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Will the Service Fee be refunded if I cancel my booking?
No, the Ostathi Service Fee is non-refundable, even if you cancel your class. This fee covers the operational and technical services that make your learning experience secure and reliable, including payment processing, platform maintenance, and ...
Can I cancel my class?
Yes, you can cancel your class, but the timing of your cancellation affects the refund amount: For a 100% refund of the eligible lesson amount: You must cancel at least 24 hours before your scheduled session. The eligible lesson amount will be ...
What is the Ostathi Service Fee I see on my receipt?
The Ostathi Service Fee is a small additional charge added to your total booking amount. This fee supports the ongoing maintenance and improvement of the platform’s secure learning environment. It helps cover key features that make Ostathi reliable ...
How do I pay for sessions on Ostathi Jordan? Is it secure?
Ostathi supports payments through both card payments and digital wallets, where available. Card Payments (Visa/Mastercard): You can enter your card details securely through the payment page. Payments are confirmed instantly, and your booking is ...
Do Instructors receive the Ostathi Service Fee?
No. The Ostathi Service Fee does not go to the Instructor. It is retained by Ostathi to support platform operations, technology, and services that benefit both Learners and Instructors. Instructors receive only the amount they set for their lessons, ...