Can I reschedule a class?

Yes, you can reschedule a class on Ostathi, provided you initiate the request at least 12 hours before your scheduled session.

Please note that rescheduling is not possible less than 12 hours before your scheduled session. However, you can still cancel the class if needed, but a cancellation fee of 50% of the eligible lesson amount will apply, with the remaining 50% refunded to your Ostathi Wallet.

All approved refunds are automatically processed as credit to your Ostathi Wallet, which you can use immediately to book new sessions.

If you wish to have your wallet balance transferred back to your digital wallet, you can submit a request through your Ostathi dashboard.

Please note that this is a manual process and may take up to 7 business days to complete.

You can reschedule a class only if you submit the request at least 12 hours before the scheduled session. Less than 12 hours before the session, rescheduling is not available.

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