Can I Pay in Cash or Outside the Platform? | Ostathi Help Center

Can I pay in cash or outside the platform?

No, all payments for classes on Ostathi must be processed exclusively through Ostathi’s secure online payment system. This policy is in place to ensure:

  • Your Security: All transactions are securely handled within the platform, safeguarding your financial information. 
  • Seamless Booking and Management: Paying through the platform ensures accurate tracking of your bookings, session history, and allows for efficient management of any rescheduling or cancellation requests,. 
  • Eligibility for Policies: Only payments made through Ostathi are covered by our official policies regarding refunds and dispute resolution, protecting both Learners and Instructors.
Warning
Cash payments and off-platform payments are not allowed. Only payments made through Ostathi are covered by refund, cancellation, and dispute resolution policies.
    • Related Articles

    • Why shouldn’t I contact my instructor outside Ostathi?

      When you communicate and pay through the Ostathi platform, you are protected by our policies and systems. It is crucial to keep all interactions on-platform for several key reasons: Your Safety and Privacy: All communications and activities are ...
    • What happens if I book a session outside Ostathi?

      If you choose to arrange or book sessions privately outside the Ostathi platform, you will unfortunately lose access to all the essential benefits and protections that Ostathi provides: No Platform Protection: You forfeit the security of our online ...
    • Can I message my instructor outside the platform?

      No, all communication between Learners and Instructors must remain within the Ostathi platform. This policy is strictly enforced to ensure your privacy and safety, especially for minors. Keeping all interactions within Ostathi ensures: Security and ...
    • How does Ostathi protect my privacy and safety?

      Ostathi prioritizes your privacy and safety through robust measures and dedicated policies to ensure a secure learning environment: Secure Platform Infrastructure: Our platform is built on secure, reliable, and world-class cloud infrastructure, ...
    • Is it safe to message or share files outside Ostathi?

      No, it is not safe or advisable to message or share files outside the Ostathi platform. Keeping all your communications and file exchanges within Ostathi is crucial for your protection and to ensure a secure and supported learning experience: ...