Can I message my instructor outside the platform?
No, all communication between Learners and Instructors must remain within the Ostathi platform. This policy is strictly enforced to ensure your privacy and safety, especially for minors.
Keeping all interactions within Ostathi ensures:
- Security and Protection: It safeguards your personal information and provides a secure environment for all exchanges.
- Official Record and Support: All communications are officially tracked, which is crucial for facilitating dispute resolution, maintaining quality standards, and enabling Ostathi to provide effective support if any issues arise during your learning journey.
- Integrated Experience: The platform serves as a central hub for all your learning activities, including messages, shared files, and session management, for a seamless experience.
All communication between Learners and Instructors must stay inside Ostathi. Messaging outside the platform may affect your privacy, safety, and ability to receive support.